There’s no question that many roads around the Dallas area aren’t in the greatest shape and, unfortunately, that can have a negative effect on your car. Potholes in particular, as well as other deep fissures in the road, are the scourge of drivers around the DFW area. So, what should you do if you encounter one?

Learn about filing a claim with the City of Dallas below; but to put first things first, you should check for common pothole damage warning signs. Keep on the watch for the following:

    This might only seem like an appearance issue, but based on how damaged your rims are, you could encounter several problems. Potential issues range from steering wheel vibration to uneven tread wear, tire failure and constant tire pressure loss, where you’re having to fill your tires up more often than normal.

    If your car hit a large pothole pretty hard and at the right angle, there’s a chance that the transmission casing could crack, leading to a transmission fluid leak. Without the proper amount of fluid, there won’t be enough lubrication to protect your car’s gears, making this an issue to attend to right away.

    Having a bulge in a tire is commonly associated with running over potholes. It’s also very dangerous, creating a higher likelihood of a tire blowout. If there appears to be a bubble forming on your tire, contact the Westway Ford service department immediately for assistance.

    Other symptoms of pothole damage could have to do with the steering or suspension systems. If your run in with a pothole is severe enough, you could experience strong vibration in the steering column, a bouncier driving feel over bumps, swaying, pulling and other issues that make it harder to control your vehicle.

Can I Get Reimbursed for Pothole Damage?

Claims can be made, but many experts say the likelihood of being reimbursed is slim and that it can be a lengthy process. If you decide to pursue it, you must file a claim with the City of Dallas. It’s suggested to include photos, a quote for the damage estimate, and if possible, proof that the pothole existed for longer than 30 days.

In addition, when you spot potholes, it’s best to report them to the City of Dallas. If the city is notified and the pothole is not repaired for an extended period of time, it makes future claims of damage more substantial. Keep in mind that if you’re the first to try to claim damage from a pothole when no one else reported it, it further minimizes the chance that you’ll receive reimbursement.

To learn more about filing a complaint, check out the Office of Risk Management’s list of frequently asked questions.

Categories: Tips, Tires, Service